Warranty & Return Information

Overview


Products are guaranteed for either one or three years after the original date of consumer purchase or date stamped on the unit against defects due to materials and the company's workmanship only.

If you are having issues with one of our deicers, please review our troubleshooting guide.

The sole obligation shall be to replace the defective unit with a replacement unit.

In order to successfully process any warranty claim, all units in question must be verified with a receipt or proof of purchase to validate the unit is covered under our warranty.

Replacement Parts


We offer a few replacement parts only on select products. Please reach out via phone or email to inquire on any potential replacement parts for these select products.

Details


Need to return a product? Please view our return policy.

Download Return Policy

Units should be "Checked" for proper operation prior to returning as defective. Please perform our “Air Test.”

Download Air Test Instructions

Units must be returned prepaid. Please fill out Customer Return Sheet before sending in for warranty. Alternatively, you may reach out to the retailer you purchased the unit from for a return with them. Please contact us directly should you have any difficulty with that process.

Start a Warranty Claim Online

or

Download Warranty Claim PDF

No liability for loss or damage of any nature or kind, whether arising out of or from the use of the products, whether or not defective, is assumed by Farm Innovators, Incorporated.

Start a Warranty Claim


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