Warranty & Return Information
Overview
Products are warranted for either one or three years beginning on the original date of consumer purchase or the date of delivery (whichever occurs later) against defects due to material and the company’s workmanship only.
If you are having issues with one of our deicers, please review our troubleshooting guide.
The sole obligation shall be to replace the defective unit with a replacement unit.
In order to successfully process any warranty claim, all units in question must be verified with a receipt or proof of purchase to validate the unit is covered under our warranty.
Replacement Parts
Details
Need to return a product? Please view our limited warranty & return policy.
Units should be "Checked" for proper operation prior to returning as defective. Please perform our “Air Test.”
Units must be returned prepaid. Please fill out Customer Return Sheet before sending in for warranty. Alternatively, you may reach out to the retailer you purchased the unit from for a return with them. Please contact us directly should you have any difficulty with that process.
or
No liability for loss or damage of any nature or kind, whether arising out of or from the use of the products, whether or not defective, is assumed by Farm Innovators, Incorporated.
